Donor Privacy Policy

Hawaii Opera Theatre (HOT) respects the privacy of our donors. We maintain the following policies to assure our donors that their personal information will be protected and will not be shared with any third party.

Information Collection

HOT collects, uses, and maintains the following information from donors:

Contact Information: information name, company name, job title, complete address(es), telephone number(s), email address(es), family and school system relationships (if applicable)

Donations Information: check numbers, credit card number and expiration date, amount donated, donor comments and suggestions, and giving history.

All credit card information is entered online through a secure page, sent to HOT and processed by our staff. Once an online donation is submitted secure measures are in place to ensure that a donor’s credit card information is not compromised.

Information Use

HOT will not sell, rent, or lease donor information to other organizations.

HOT will use donor information in the following ways:

  • To help donors complete transactions
  • To thank donors for their gifts
  • To update donors about organizational activity
  • To recognize donors
  • To distribute gift receipts or statements
  • To inform donors about upcoming events and fundraisers
  • To analyze internal productivity and effectiveness
  • To report to relevant federal and state agencies
  • To contact donors about changes to this statement

As part of our donor recognition efforts, HOT may publicize donor names through its annual report, newsletters, website, and program books.   Generally, the specific gift amount will not be identified, but the donor will be recognized under the level of giving category that is appropriate to their donation. Donors always have the option of remaining “anonymous” when making a donation and not being publicly recognized.

Access to Information

All access to donor information is strictly limited to HOT personnel who need to process data. No unnecessary person, group or organization will be allowed to access such data. Board members may be given information on the names of donors, donor history and the amount of gifts if needed to fulfill their responsibilities as directors of the organization. All board members and staff are required to maintain the confidentiality of donor information.

Opting Out of Mailings and Solicitations

HOT contacts donors through direct mail, e-mail, and telephone. Any donor may request that they be removed from the mailing list and/or specify their preferred method of contact.

Contact Us

If you have questions or comments about our donor privacy policy, please email hotopera@hawaiiopera.org or call (808) 596-7372.